Question 1

How does Sazabi keep my data private and secure?

Accepted Answer

Every connection is encrypted with TLS 1.2+ in transit, and data at rest is encrypted with AES‑256. Access follows least‑privilege rules, secrets are stored in a managed vault, and infrastructure is monitored continuously with alerting on anomalous activity. Your data is processed only to deliver the service you’ve subscribed to—never sold, shared, or repurposed.

Question 2

Where is my data hosted and processed?

Accepted Answer

Production data is hosted in the United States on SOC 2 and ISO 27001 certified infrastructure. All of our subprocessors carry their own SOC 2 and/or ISO 27001 attestations. Regional hosting in the EU and elsewhere is on our roadmap—if data residency is a requirement for your team, reach out and we’ll walk you through the options.

Question 3

How does Sazabi define customer data?

Accepted Answer

Customer data is anything you or your team send to Sazabi—logs, metrics, traces, source references, and configuration—along with the insights we generate from it. It remains yours at all times. We act as a data processor, handling it solely on your behalf and under your documented instructions.

Question 4

How do you respect access controls for client data?

Accepted Answer

Each workspace is logically isolated, and access is scoped to the minimum each role needs. Internal access to production is restricted to a small on‑call group, gated behind SSO and MFA, and every request is authenticated, authorized, and logged for audit. We also honor the roles and permissions you define for your own users—what your team can’t see, we don’t expose.

Question 5

How does Sazabi ensure no one is training on my data?

Accepted Answer

Your data is never used to train models—neither ours nor our providers’. We use enterprise API tiers that contractually exclude submitted content from training, and we pass that same commitment through to you in our DPA. No model is fine‑tuned on your data without an explicit, written opt‑in.

Question 6

How often do you perform security audits and vulnerability assessments?

Accepted Answer

Continuously. Dependencies and container images are scanned on every build, code changes go through mandatory review, and we run automated vulnerability scanning against production. On top of that, we engage independent third parties for annual penetration tests and maintain a path to report issues directly at security@sazabi.ai.

Capability	Sazabi	Datadog
Logs-first
Code context
Autonomous alerts
Setup in minutes
Root cause analysis
Metrics & traces

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Key Areas for Sazabi

Security is Fundamental